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Research Guides: Computers and Technology

Computer and Internet Basics | Online Tutorials | Consumer Guides

Computer and Internet Basics

Glossary of Internet Terms

Good, basic list of Internet Terms - prints out to about 20 pages.

How Stuff Works: E-mail

Thorough description of how the Internet's e-mail system works, including SMTP and POP3.

How Stuff Works

Lots of clear articles about every part of a computer and many other topics

National Consumers League Technology Issues

A good beginner's overview from the National Consumers League that covers hot technology topics such as cell phones, online shopping, cyber security, and protecting your child online.

Online Tutorials

Mousing Around

Palm Beach County Library's excellent class on using the computer mouse.


A free keyboard practice site. Free registration required.

Introduction to Windows (Camden County Library Tutorial)

A beginner's course on using Windows on your computer.

Free computer training at GCFLearn Free

Whether you are new to the computer, returning for review or just want to gain more 21st century skills, has a wide range of free computer tutorials to choose from, including Microsoft Office, Apple products, and social media.


Consumer Guides


Large (more than 9,500) and easy-to-navigate directory of Internet access and service providers. Listed by country, state, and area codes.

McAfee Threat Intelligence

An in-depth coverage of virus and malware information, including descriptions of viruses and hoaxes, a virus glossary, and anti-virus tips.

Symantec Security Response

Information on latest virus threats, security advisories,and hoaxes. Includes online virus dictionary.

Shopping and Paying From Home Over the Internet

Read this FDIC publications for safe shopping tips over the internet.

Internet Crime Complaint Center

The mission of the Internet Fraud Complaint Center (IFCC) is to combat fraud committed over the Internet. It is provided through a unique partnership between the National White Collar Crime Center (NW3C) and the Federal Bureau of Investigation. The IFCC Web site allows consumers nationwide to report Internet fraud; enables the development of educational programs aimed at preventing Internet fraud; offers local, state, and federal law enforcement agencies training in Internet fraud; and allows for the sharing of fraud data by all law enforcement and regulatory authorities. (annotation from website)

Child Safety on the Information Highway

Safety tips for families whose elementary-school-aged children use computer online services.